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Information for our consumers, care workers and our community.

Support at home

Veterans' Home Care (VHC)

Veterans' Home Care (VHC) is a Department of Veterans’ Affairs (DVA) program designed to assist veterans, war widows and widowers (entitled persons) who need a small amount of practical help to continue living independently in their home.

VHC Services include

  • Domestic Assistance: assistance with domestic tasks such as household cleaning, dish washing, laundry needs, Bed linen change, vacuuming and sweeping floors, mopping, dusting and unaccompanied shopping.
  • In-home Respite Care: temporary relief provided to your carer or to you.
  • Personal Care: low-level support with personal care and dressing
  • Home Maintenance: The focus of home maintenance services is to assist in keeping the home safe and habitable by minimising environmental health and safety hazards that may impact on you in and around the home.
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VHC is not designed to meet complex or high-level care needs. Veterans may also be eligible for DVA Community Nursing

VHC services are subsidised by the Australian Government through the Department of Veterans' Affairs. There is a fee co-payment required to be paid by the program recipient. This will be determined by the VHC assessment agency.

Am I eligible and how can I access Veterans' Home Care?

Veterans and war widowers who hold a Veteran Gold Card or a Veteran White Card for an accepted condition are eligible to be assessed for all VHC services. To receive VHC services, you need to undergo an assessment with a DVA VHC Assessment Agency who can be contacted on 1300 550 450.

Following a request from the VHC Assessment Agency, our Care Coordinators will arrange a convenient time to discuss your care plan and commence the delivery of the approved VHC service.

Accessing Veterans' Home Care (VHC) Services is available through your local VHC Assessment Agency

To begin your phone based assessment call your local VHC Assessment Agency on 1300 550 450 or
contact one of our Care Coordinators who can assist you.


1300 826 219 or request a call back