Home Care Packages

Personalised Home Care Packages

Serving Tamworth, Toowoomba, Woy Woy, Gosford, Wyong, Moree, Gunnedah, Armidale and Quirindi since 1990.

Maintain Your Independence

At Premium Aged and Community Services, we understand a little help at home can make a huge difference in helping you manage your life. A clean and tidy home can make a big difference to your health, wellbeing, safety and comfort. Our aim is to make sure your home is tended to just how you like it.

As a Home Care Package service provider, we offer a range of personalised services to help you maintain your independence and enjoy a comfortable lifestyle in your own home. Whether you require assistance with daily household chores, personal care or transportation, we will work with you to create a tailored Home Care Package that ensures your unique requirements are met.

Contact us on 1300 826 219 for enquiries. Our head office is located in Tamworth, we offer our services to seniors throughout the New England, Central Coast, Northern Tablelands and North Coast regions, as well as Toowoomba.

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Available Care & Support Services

A Home Care Package is a government-funded program that provides funding so that older adults can receive personalised care and support services, enabling them to live independently in their own homes. It can be used to pay for:

Personal care assistance (such as help with bathing, grooming & dressing)
Domestic assistance (such as cleaning & household chores)
Transportation
Meal preparation
Nursing support
Allied health services (such as physiotherapy or occupational therapy)
Social support
Respite care
Home modifications for accessibility

Additionally, Home Care Packages can also cover the cost of assistive technology or equipment to aid in daily activities. The specific services provided will depend on the individual's assessed care needs and the agreed-upon care plan.

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Home Care Package Levels

Home Care Packages are categorised into four levels, each representing a different level of care and support. These levels are:

Level 1—Basic Care Needs: Suitable for individuals with basic care needs, including minimal assistance with daily tasks and social support.
Level 2—Low-Level Care Needs: Provides a slightly higher level of support for individuals with low-level care needs, including assistance with personal care, household chores and access to social activities.
Level 3—Intermediate Care Needs: Designed for individuals with intermediate care needs, such as those requiring regular assistance with personal care, mobility support and more complex health conditions.
Level 4—High-Level Care Needs: Offers the highest level of support for individuals with high-level care needs, including intensive personal care, nursing services, specialised healthcare support and extensive assistance with daily tasks.

The level assigned to an individual is determined through an assessment by My Aged Care . They can be contacted on 1800 200 422.

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Frequently Asked Questions

How do I set up a Home Care Package?

To set up a Home Care Package, follow these steps:

1. Contact My Aged Care on 1800 200 422 for an assessment.
2. After assessment, receive approval and assigned level.
3. Choose a Home Care Package provider.
4. Negotiate a care plan and budget with the provider.
5. Activate your package and start receiving the approved services and support tailored to your needs.
What can’t funding from Home Care Packages be used to pay for?

Funding from Home Care Packages cannot be used to pay for accommodation costs in residential aged care facilities, purchase food or groceries or cover services already funded by other government programs (e.g., Medicare).
How many hours of support can I get from a Home Care Package?

The number of hours of support you can receive from a Home Care Package varies depending on the approved level of your package, your assessed care needs and the budget allocated. The specific number of hours will be determined in consultation with your chosen Home Care Package provider.
What should I do if my current Home Care Package level doesn't cater to all my requirements?

If your current Home Care Package level doesn't meet all your requirements, you can request a reassessment from My Aged Care to review your care needs. They will determine if you are eligible for a higher-level package that better aligns with your needs.