About PACS
- Our History
- Meet The Team
Client Resources
Staff Resources
Aged Care Services
Careers
Locations We Service
- Tamworth
- Toowoomba
- Woy Woy
- Gosford
- Wyong
- Moree
- Gunnedah
- Armidale
- Quirindi
Contact Us
Make a Payment
Referrals

Contact Our Team

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Get in Touch

Contact the team at Premium Aged and Community Services today for enquiries. Our head office is based in Tamworth and we assist seniors living throughout the New England, Northern Tablelands, Central Coast and North Coast regions, as well as Toowoomba. From cleaning and nursing, we’re here to help you maintain your independence.

Contact Options

Call Us

1300 826 219

Complete Online

Submit an online form

Visit Us

Suite 13 / 454-456 Peel Street, Tamworth NSW 2340

Write To Us

PO Box 1157

Tamworth NSW 2340

We value your feedback

PACS takes all compliments, complaints and general feedback about our services and staff seriously. We care about your experience and opinion of the service provided by PACS. Feedback offered to us by clients, family members, carers, organisations and members of the community is used to inform our planning, enhance our organisational performance, service delivery and client satisfaction.

Your feedback within PACS will be managed:

* With respect and sensitivity

* Without prejudice or retribution to the complainant

* In a timely way

* In a culturally appropriate way

* Responsively to special needs, including a complainant's choice of advocate when requested

Compliment / Complaint / Feedback

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Yes

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Premium Aged and Community Services.

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Making a complaint outside PACS

We encourage you to make your complaint directly with us but if you feel you would like to take your complaint outside our organisation, please use the following link:

Lodge a Complaint

Are you a GP, Medical Practitioner, Nursing or Allied Health Professional?

Do you have a DVA Patient and seeking Community Nursing Services?

We are a DVA Approved provider for Community Nursing Services and can provide services to DVA Gold Card Holders.

Download and complete our referral form and send it to our DVA Coordinators. Once received we will get in touch with the Gold Card holder and begin the assessment process.