Premium Aged and Community Services: Providing Services in your home.

Providing Aged Care in Tamworth, Toowoomba, Woy Woy, Gosford, Wyong, Moree, Gunnedah, Armidale and Quirindi since 1990.

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Veteran 500 — Aged Care in Tamworth, NSW

Welcome to Premium Aged and Community Services

Premium Aged and Community Services is an aged care service provider committed to maintaining people’s independence, dignity and quality of life in the secure and familiar surroundings of their own homes and in their communities. We have been:


  • Caring for the community for over 30 years
  • Delivering tailored services for your personalised needs
  • Providing exceptional care & support to thousands of older people in rural & regional communities


Reach out to our friendly team on 1300 826 219 for enquiries. Our head office is located in Tamworth and we offer our aged care services throughout the New England, North Coast, Northern Tablelands and Central Coast regions, as well as Toowoomba.

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Our Aged Care Services

Keep the life that suits you with support at home and in the community


We believe it is important for services and support to be designed and developed around the needs, values and aspirations of the people receiving the services and their families. This is achieved with our wide range of support including:



Please do not hesitate to get in touch if you would like to learn more about our aged care services.

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Two Lady Smiling — Aged Care in Tamworth, NSW

Our Vision & Our Mission

Our Vision

 

Our vision is to be the preferred care provider, where every individual feels valued, supported, and empowered. We are committed to creating a future where our clients and staff grow together in a compassionate, inclusive environment, continuously evolving to meet their unique needs and enhancing their well-being. Through innovation, dedication, and respect, we aspire to foster a community where everyone is empowered to live their best life, now and in the future.

 

Our Mission

 

Our mission is to foster a supportive and compassionate environment where both clients and staff are empowered to thrive. We are committed to building strong relationships through trust, integrity, respect, and empathy, ensuring the well-being of everyone in the PACS community. By upholding ethical standards and demonstrating compassion, we honour everyone’s uniqueness and deliver personalised, high-quality care in a warm, inclusive community that promotes personal success and well-being for all.


Our Core Values - FIERCE


Our core values of Fidelity, Integrity, Empathy, Respect, Compassion and Empowerment guide our operations to meet and exceed our vision and mission.

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Diversity Mission Statement

Our commitment to diversity extends to both our clients and staff. We believe in creating an inclusive environment where everyone feels valued and respected, regardless of background. By embracing diversity, we enrich our organisation and better serve our clients, while also fostering a culture of belonging among our staff.

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We offer community nursing services designed to maintain the health and wellbeing of veterans and war widows who are entitled to Department of Veterans Affairs Community Nursing. Our registered nurses provide care tailored to your requirements.

We provide personal care, respite care, domestic assistance and more to entitled persons under the Veterans' Home Care (VHC) program. Our goal is to provide practical help that allows you to continue living independently in your home.

From vacuuming and mopping to bathroom cleaning and dishwashing, our team can assist you with a variety of cleaning and domestic services. Our aim is to help you maintain your independence and ensure your home is well-maintained.

Our nurses can assist you in the comfort of your home and will work with your family and GP to ensure you receive the support you require. We also offer personal care services and can help with showering, dressing, meal preparation and more.

We understand carers need support too, which is why we proudly offer respite care services. Our caregivers also provide one-on-one companionship to seniors and are dedicated to fostering meaningful connections.

The Commonwealth Home Support Programme (CHSP) provides entry-level support to elderly individuals. Our team delivers a range of CHSP services, including transportation, domestic assistance and respite care.

Testimonials

  • Testimonials

    Client Review

    “I am so grateful for the care I receive in my own home. PACS staff are compassionate and attentive, making me feel comfortable and valued every day. Their support allows me to maintain my independence while providing companionship and assistance with daily tasks. Thank you for making this journey so much easier!”


    F Campbell

  • Testimonials

    Client Review

    "Receiving care in my own home has been a game changer. PACS staff are not just professionals; they feel like family. They help me with daily tasks while always ensuring I feel respected and comfortable. It's reassuring to know I can maintain my independence while having the support I need. I couldn't ask for a better experience!"


    J Glover

  • Testimonials

    Reviews

    “Hi Amanda and the wonderful PACS team, 


    Within my role as a care finder, I have the opportunity to work with my service providers and I would like to let you know that all the dealings that I have had with Premium Aged Care have been extraordinary , The clients I have referred to PACS have had wonderful outcomes and are very happy with the timeliness, the staff and the communications they have received.


    I know funding had been an issue, however Lauren kept me in the loop with its progress, which meant that I could inform my clients what was happening, and they didn't lose faith in the system. These clients that have been waiting patiently have all been contracted now and are so grateful for everything.


    My experience has been positive from all PACS staff, the support staff are well thought of and kind. Josie on the phone ensures my messages get to the people and she replies to me also, which means I can follow up with my clients.


    PACS have always shown me a can-do attitude and problem-solving approach to get the best outcomes for some of our most remote and vulnerable clients.


    I know that I can confidently tell new, existing, and potential clients about the positive experiences I have had with Premium Aged &  Community Care.”


    Danelle Shaw

    Angelicare Care Finder

    New England North West

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  • Testimonials

    Staff Review

    “I love working for PACS  because they are flexible and genuinely caring. Whenever an emergency or urgent appointment arises, they are always willing to rearrange schedules to accommodate our needs. I also appreciate that I can easily reach someone at the office whenever I call, and the staff are consistently friendly and happy to assist with any questions I have.”


    K Miller-Foster

  • Testimonials

    Staff Review

    “Working at PACS is truly a rewarding experience . The supportive environment and collaborative team make every day enjoyable. I appreciate the flexibility and understanding that management shows, allowing us to balance our work and personal lives effectively. It’s a place where I feel valued and empowered, and I love being part of a team that is dedicated to making a difference in the community.”


    J Carroll

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  • Testimonials

    Client Review

    “I never thought I could receive such wonderful care right at home. The team has been amazing—always friendly and respectful. They make my daily routines easier and brighten my day with their kindness. It’s comforting to know that I can stay in my own space while getting the support I need. I truly appreciate everything they do for me!”


    B Butler

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